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Refusals & appeals

What are the general grounds for refusal?

The general grounds for refusal are the Immigration Rules that say when the Home Office must or may refuse a UK application, whatever the route, for reasons such as criminality, deception or a previous breach of immigration law. Since 11 November 2025 these rules sit in Part Suitability, which replaced Part 9.

Key points

  • Part Suitability replaced Part 9 of the Immigration Rules on 11 November 2025. Older guides that cite Part 9 paragraph numbers are out of date.
  • Each ground is marked in the Rules as mandatory (must refuse) or discretionary (may refuse).
  • Part Suitability applies to most routes. Appendix EU and some other schemes are excluded, and some routes add their own suitability rules.
  • Refusal under this Part means the applicant does not meet the suitability requirements of the route they applied under.
  • The same Part sets out when entry clearance or permission already held can be cancelled.

How the general grounds for refusal work

The general grounds for refusal are the rules a decision maker applies on top of the requirements of the route you applied under. They are now in Part Suitability of the Immigration Rules. Part Suitability replaced Part 9 on 11 November 2025. The Home Office now uses the term suitability requirements, which covers the grounds for refusal.[2]UK Visas and Immigration, Cancellation and curtailment of permission (caseworker guidance)

Part Suitability applies to most routes. If an applicant is refused under it, they do not meet the suitability requirements of the route they applied under. Some routes have their own or additional suitability requirements.[1]Home Office, Immigration Rules: Part Suitability See suitability requirements.

Each decision is either mandatory (the Rules say must) or discretionary (the Rules say may). Where a refusal would be incompatible with the UK’s obligations under the European Convention on Human Rights, the route-specific rules set out the approach.[1]Home Office, Immigration Rules: Part Suitability

The Part is in 5 sections: how it applies, grounds for refusal or cancellation of entry clearance or permission, extra grounds on arrival in the UK, extra grounds for permission to stay and extra grounds for cancellation.[1]Home Office, Immigration Rules: Part Suitability

Key grounds

This table covers some of the main grounds that apply to applications for entry clearance or permission. It is not the full list. The paragraph numbers are those in Part Suitability.[1]Home Office, Immigration Rules: Part Suitability

Ground Paragraph Must or may
Exclusion order, deportation order or a decision to make one SUI 2.1 Must
Presence not conducive to the public good because of conduct, character, associations or other reasons SUI 3.1 Must
Custodial or suspended sentence of 12 months or more, persistent offender or offending that caused serious harm SUI 5.1 Must
Custodial or suspended sentence of under 12 months, non-custodial sentence or recorded out-of-court disposal SUI 5.3 May
Involvement in a sham marriage or civil partnership, if more likely than not SUI 8.1 May
Deception in the application SUI 9.1 Must
False representations, false documents or false information, or not disclosing relevant facts SUI 10.1 May
Previous breach of immigration law within the relevant time period SUI 11.1 Must
Failure without reasonable excuse to attend an interview, provide information or biometrics, or undergo a medical examination SUI 14.1 May
NHS charges notified to the Home Office with a total value of at least £500 SUI 16.1 May
Unpaid litigation costs awarded to the Home Office SUI 17.1 May

Two of these grounds have their own pages. See deception and re-entry ban.

Where the grounds do not apply

Part Suitability applies to all routes except a short list. The list includes Appendix EU, Appendix EU (Family Permit) and Appendix Settlement Protection.[1]Home Office, Immigration Rules: Part Suitability It also does not apply to Appendix Electronic Travel Authorisation.[1]Home Office, Immigration Rules: Part Suitability For a person who has settlement and is in the UK, permission can only be cancelled on the grounds in section 76 of the Nationality, Immigration and Asylum Act 2002.[1]Home Office, Immigration Rules: Part Suitability See cancellation of leave.

Example

Daniel applies to extend his permission. He has a conviction for which he received a suspended sentence of 12 months. Under SUI 5.1 the application must be refused. If the sentence had been under 12 months, SUI 5.3 says the application may be refused, and the decision maker has a choice.

Aisha applies for entry clearance. A relevant NHS body has told the Home Office that she owes charges with a total value of £500. SUI 16.1 allows a refusal at that level. If the total were £300, the ground would not apply because it needs at least £500.[1]Home Office, Immigration Rules: Part Suitability

These examples show how the rule reads. They do not predict how any decision will be made.

What people get wrong

Many people assume every ground means automatic refusal. It does not. The Rules mark each ground as must or may. For a may ground the decision maker has discretion, and that is a different position from a must ground.

The second mistake is using old paragraph numbers. Documents from before 11 November 2025 use Part 9 paragraph numbers, such as 9.7.3. Home Office guidance maps these to the new numbers. In this case the new number is SUI 10.2, the cancellation ground. Always check which version of the Rules a decision applied.[2]UK Visas and Immigration, Cancellation and curtailment of permission (caseworker guidance)

The bottom line

The general grounds for refusal are now called suitability requirements and sit in Part Suitability. They apply to most routes, they are either must or may, and the same Part covers cancellation. A refusal on these grounds is a separate question from whether the applicant meets the route’s other requirements. Check the exact paragraph in the refusal letter against the current Rules.

Common questions

Part Suitability replaced Part 9 on 11 November 2025. Home Office guidance now uses the term suitability requirements, which includes what used to be called the grounds for refusal.

A must ground is mandatory. If it applies, the application has to be refused. A may ground is discretionary. The decision maker has a choice and looks at the circumstances of the case.

No. It applies to all routes except those the Rules exclude, such as Appendix EU and Appendix EU (Family Permit). Part Suitability does not apply to Appendix Electronic Travel Authorisation, and some routes have their own suitability rules.

Yes. Part Suitability also sets out when entry clearance or permission can be cancelled. Many refusal grounds have a matching cancellation ground. See the page on cancellation of leave.

Sources

We cite the Immigration Rules, legislation and GOV.UK guidance directly. Rules change, so each source shows the date we last checked it.

  1. Home Office. Immigration Rules: Part Suitability. Checked 11 November 2026. ↩
  2. UK Visas and Immigration. Cancellation and curtailment of permission (caseworker guidance). Checked 11 November 2026. ↩

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